๐Ÿ’› Pally
โ“ FAQ

Frequently asked questions

Everything about how Pally works, what it costs, and how your data is handled.

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Is Pally free?
Yes. Pally is free to use. Just message "hi" on WhatsApp to get started.
Do I need to download an app?
No. Pally works entirely inside WhatsApp โ€” no new app, no new login, no extra permissions. Scan the QR code or message "hi" and you're set up in seconds.
Is my data private?
Yes. Your chats use WhatsApp's end-to-end encryption. Every file you send โ€” receipts, documents, photos โ€” is stored in your own Google Drive, not ours. Pally only accesses its own Pally folder, and you can delete your data anytime by asking.
How do I track an expense?
Type it, like "spent 6 on coffee", or snap a photo of the receipt. Pally reads it, categorises it, and logs it in about a second. It supports USD, SGD, EUR, GBP, JPY and INR, tracked separately.
Can I share lists with my family?
Yes. Tag a family member or flatmate, for example "purchase milk @Sarah", and the item instantly appears on both lists. You both get the morning and evening digest. See shared lists.
Does Pally work on Telegram?
Pally is live on WhatsApp today. Telegram support is coming soon.
What file types can I send?
PDFs, images, Word, Excel, PowerPoint, ZIP and text files. They're auto-classified and filed into your Google Drive. More on filing receipts to Drive.
How do I get a file back?
Type "get" plus anything you remember โ€” a name, date or keyword โ€” and Pally sends back a tap-to-open Drive link.

Still curious? Just ask Pally.

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